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Claims

Amalgamated Insurance Claims

What to do after an accident

  • Stay calm
  • Move your vehicle out of the way of traffic and turn on your hazard warning lights
  • Call 911 if anyone is injured
  • Phone the police even if the accident is minor
  • Discuss the accident with the police only
  • Do not admit fault to anyone
  • Gather information – get names, addresses, phone numbers and insurance information for all parties involved. Make sure to get contact information for any witnesses and confirm names and addresses for any passengers.
  • Take photos to document the vehicle damage, accident scene and position of vehicles following the accident.
  • Report the incident to ACIC as soon as possible by calling 888-960-6676, option 0.

 

The ACIC Claims Process

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Report all claims as soon as possible to ACIC by calling 888-960-6676, option 0.
A representative will collect the necessary information regarding the claim. Make sure to have any policy, driver(s) and vehicle(s) information when reporting the claim. This process should take 15-20 minutes.

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A qualified Claims Professional will be assigned to your claim.
    Here are some of the steps typically followed to ensure we have all of the necessary information about the incident
      • Review your insurance policy and coverages in effect for the loss to determine what types of damages or injuries might be covered
      • Will attempt to speak with everyone involved in the accident including drivers, passengers and witnesses to get a detailed account of the incident
      • Conduct a detailed investigation of the incident obtaining interviews, police reports, photos of the scene and vehicles

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    The Claims Professional assigned to your claim will discuss the next steps in the process specific to the facts of your incident

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